Belk, located at 1850 Apple Blossom Drive, Winchester, Virginia, is a renowned brand that has been providing high-quality products to customers for over a century. With its history dating back to 1858, Belk has established itself as a leading retailer in the fashion industry. The store offers a wide range of clothing options for men, women, and children, along with an array of accessories, beauty products, and home goods. Belk prides itself on offering exceptional customer service and strives to create a pleasant shopping experience for all its patrons. The brand is known for its affordable prices, stylish merchandise, and commitment to customer satisfaction. Belk is a go-to destination for individuals looking for fashionable and trendy clothing options, ensuring that customers are always in vogue.
Reviews
First let me say this review is NOT about this store...it’s regarding my Belk online purchase. Unfortunately I could find no way to create a review for the online site.
Second this is a good positive and negative review. Thus the 3 star rating.
I ordered 2 hats from Belk. The 1st hat (white/tan) arrived in a crushed box (see pics). I tried to reshape the hat but it has permanent creases in it. Belk cust service offered to immediately send out a replacement as well as sending me a postage-paid return shipping label. I consider this very good cust service.
The 2nd hat arrived in a plastic mailing envelope! See pics. Although the hat is a “crushable” there was no straightening it out where it was wearable. Who sends out a hat in an envelope??? I called Belk and requested a pre-paid shipping label and a refund. No questions asked and they would issue the credit after receiving the hat.
Although Belk was quick to respond to my issues, I likely won’t be shopping there in the future.
Lots of selection. Pretty good sale. And it was stocked well. Not to busy. The bathroom needs more light! I was trying to change my kids and it was basically dark.
Beautiful store with a wide selection of women’s clothes in all sizes and designs. Lots of sales going on.
This store is similar to the old Carson Pirie Scott store. A little pricey. But you can find alot of deals, but you have to look through and search.
Hard to find anyone working. Prices and selection were good.
Great sales on women's shoes currently going on and some other sales.
I love love Belk and the associates that work there but they are severely understaffed. Especially this time of year and the excellent sales they have going on. I should not have had to walk around the store looking for someone to wait on me and then stood in line for twenty minutes to make my purchases. The staff they have is amazing. The store is amazing. They just need more help.
If I could give negative stars I would. The service was extremely rude. My mom wanted to buy some cologne for her husband and after standing there while the associate in the perfume section waited on another customer. After she finished she walked away to a register and rung her up else where. My mom decided that instead of getting the expensive full size bottles and waiting longer, she grabbed some smaller variety packs on the counter to give as gifts instead. When she finished with the customer infront of her the woman said my mom would have to wait while she checked on a gentleman back at the perfume counter. My mom asked if she could ring her up real quick since she only had a few items and she got very rude with my mom. She directed us to another associate across the store. He spoke one word to her and it was “card?”.
Really? My mom was wearing her gardening gear and Christmas socks but common courtesy should still be required.
Location
1850 Apple Blossom Dr, Winchester, VA 22601, United States
Hours
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